Since our creation, we have been working to create a relationship of trust with each customer, especially around their industrial laser cutting issues. To do this, we strive to have a long-term vision of all the accompaniments carried out around our service provision and products. Today, we are proud to say that many of our customers have been working with us since the creation of SERVILASE. That's more than 15 years!
The complex problems of the industrial laser
One of these long-standing customers is a world-famous steel group: ThyssenKrupp AG. Today, the company calls upon the SERVILASE team for a complex industrial laser problem.
No laser cutting as such, but a complex process using laser technology, such as Trumpf laser sources for example. Of course, these machines are custom-made for the production sites of the German industrial group. In this approach, our team has an expert role from the design, then the implementation of the process and finally the maintenance and optimization, in order to achieve better results every day.
Discovering the Indian Laser Industry
Thanks to the confidence and experience accumulated in recent years on this type of machine, ThyssenKrupp has chosen SERVILASE for the development of this industrial laser process on another site of the group, in India. A proof of confidence shown by a group in full international expansion.
José Manuel MENARGUES, President of Servilase and an expert in this laser process, then went to the Nashik site near Mumbai in India. Once on site, he was in charge of installing and starting up the machine. An enriching experience from a technical and human point of view, which allowed us to develop the network of our SME and, at the same time, to discover a totally different working culture.
Two weeks of intervention were necessary to make all the adjustments, launch production and optimize the results. As for the French site and their laser machines, our team will now be in charge of the maintenance and optimization of the results.
It will therefore be necessary to travel to India 2 to 3 times a year to carry out the necessary operations. Great future prospects for SERVILASE, in order to export our knowledge of industrial lasers internationally.
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